# Cedar Operations - Complete Business Context Cedar Operations builds sales infrastructure for B2B service businesses. We design, build, and install end-to-end sales systems covering pre-call intelligence, call processing, proposal generation, deal acceleration, and client onboarding. One-time build. You own everything. Based in the US. Founded by Boghos Karadanayan. --- ## Company Overview **What We Do:** Cedar Operations builds the complete sales infrastructure layer for B2B service businesses. Pre-call research briefings, call recording and AI processing, proposal generation from transcripts, engagement-based follow-up sequences, and streamlined client onboarding. We are not consultants who deliver slide decks. We build production-ready systems that run without us. **Who We Help:** B2B service businesses with a sales team running 20+ calls per month. 1-15 people on the revenue team. Reps spending more time on CRM and admin than selling. Proposals taking days. Deals going dark because nobody followed up. **Target Clients:** - B2B service businesses with a human sales process - 1-15 people on the revenue team (or the founder is the closer) - Running 20+ sales calls per month - Agencies, consultancies, staffing firms, MSPs, professional services **Who We're NOT For:** - No human sales process (self-serve, PLG, e-commerce) - Fewer than 20 sales calls per month - Pre-revenue or still validating the offer - Looking for lead generation, not lead conversion --- ## The System - 6 Phases ### Phase 01: Pre-Call Systems AI-generated research briefings on every prospect. Multi-channel warming sequences across email and iMessage. Custom thank-you pages. No-show recovery. Reps enter every call with structured preparation. ### Phase 02: Call Intelligence Calls recorded, transcribed, and processed by AI within minutes. Structured post-call summaries covering prospect problems, budget signals, timeline, objections, and next steps. Pushed to CRM and Slack automatically. Zero post-call admin. ### Phase 03: Proposal Systems Custom proposals auto-generated from call transcripts. Personalized "What we heard from you" section, scope, pricing, and terms. Reviewed in Slack, delivered within minutes. Not templates. Not mail-merge. ### Phase 04: Deal Acceleration Multi-channel follow-up triggered by actual buyer behavior. Opened the proposal 3 times but didn't sign? Different follow-up than someone who never opened it. Stalled deals re-engaged through intelligent nurture loops. ### Phase 05: Client Onboarding Contract delivery, payment collection, Slack channel creation, project setup, intake forms, kickoff scheduling. Compressed from 10+ hours of manual work to same-day. ### Phase 06: Reporting & Intelligence Internal KPI dashboards with daily pipeline value, weekly win rates, monthly revenue vs. goal. Proposal engagement analytics. Weekly sales call analysis. All metrics benchmarked against your industry. --- ## Pricing - One-time project fee, typically 5-10% of a full-time hire's first-year cost - No hourly billing, no retainers required - Custom-scoped during the Briefing based on team size, tool stack, and pipeline complexity - Optional ongoing maintenance available after initial build - 30-minute Briefing to scope: https://cal.com/cedarops/30min --- ## Client Results - RevoGTM Case Study - 55% show rate (2x industry average) - 25% close rate on ice cold outbound - $200k+/month attributed to the system - $20k one-call close under 30 minutes --- ## Founder **Boghos Karadanayan** - Founder of Cedar Operations - Background in sales infrastructure and revenue operations - Built sales infrastructure for multiple B2B service businesses - Focus on production-ready systems that ship fast - Email: founder@cedarops.com - LinkedIn: https://linkedin.com/in/boghoskaradanayan --- ## Site Pages - [Homepage](https://cedarops.com/) - Full overview of the system, client results, deck, and booking - [Deck](https://cedarops.com/deck/) - Full sales infrastructure deck with competitive analysis - [Revenue Gap Calculator](https://cedarops.com/roi/) - Calculate how much revenue you're leaving on the table - [Nurture Framework Generator](https://cedarops.com/nurture/) - Build a custom nurture framework for your business - [Blog](https://cedarops.com/blog/) - 50 published articles on sales infrastructure, operations, and scaling - [Privacy Policy](https://cedarops.com/privacy/) - Privacy policy --- ## Blog Content - Full Article Index Cedar Operations publishes in-depth articles on sales infrastructure, operations, and business scaling. 50 published articles. ### Case Studies **How RevoGTM Went From Lost Deals to 55% Show Rate and 25% Close Rate** (https://cedarops.com/blog/case-study-revogtm-revenue-operations/) RevoGTM was losing six-figure deals to broken lead handling. Cedar built a complete frontend revenue operations system. Results: 55% show rate, 25% close rate on cold traffic, $200k+/month attributed value. ### Sales Infrastructure & Strategy **The ROI Framework for Sales Infrastructure** (https://cedarops.com/blog/automation-roi-framework/) Calculate whether building a system is worth it. Includes hidden costs, realistic timelines, and an honest ROI framework. **The Sales Infrastructure Tech Stack for B2B Service Businesses** (https://cedarops.com/blog/automation-tools-service-business/) Client intake, scheduling, invoicing, and follow-ups. The tools that save 15+ hours weekly for service businesses. **The Repetitive Sales Tasks That Are Costing You Deals** (https://cedarops.com/blog/how-to-automate-repetitive-tasks-in-a-small-business/) 10 most common sales workflows, tool options at every price point, and what to leave manual. **What to Systematize First in Your Sales Process** (https://cedarops.com/blog/what-to-automate-first-small-business/) Scoring matrix (frequency x time x error rate x complexity) for deciding which processes to systematize first for maximum ROI. **The Only 12 Metrics a 10-50 Person Company Needs to Track** (https://cedarops.com/blog/kpi-dashboard-small-business/) 4-category KPI framework: delivery health, financial health, pipeline health, team health. Benchmarks and a 15-minute weekly review ritual. **How to Build a Dashboard That Actually Shows What Matters** (https://cedarops.com/blog/how-to-build-a-dashboard-that-actually-shows-what-matters/) The 4 metric categories that drive real decisions - revenue, delivery, team, and pipeline. Step-by-step build guide. **How to Connect Your Business Tools So You Stop Copy Pasting** (https://cedarops.com/blog/how-to-connect-your-business-tools-so-you-stop-copy-pasting/) Non-technical guide to connecting CRM, project management, invoicing, and other tools so information flows where it needs to. **Your Sales Tools Don't Talk to Each Other** (https://cedarops.com/blog/how-to-fix-a-messy-business-backend-when-nothing-talks-to-each-other/) 5-step process: inventory tools, map data flows, identify source of truth, connect or consolidate, systematize the gaps. **How to Get Your Team to Actually Use Your CRM** (https://cedarops.com/blog/how-to-get-your-team-to-actually-use-your-crm/) Why teams resist CRMs (too many fields, no rep benefit, duplicate entry) and fixes that drive real adoption. **Do You Need an Operations Consultant?** (https://cedarops.com/blog/how-to-know-if-your-business-needs-an-operations-consultant/) 7 signs you need a consultant, 3 signs you don't, and what to expect from a good engagement. **How to Onboard New Clients Without Dropping the Ball** (https://cedarops.com/blog/how-to-onboard-new-clients-without-dropping-the-ball/) 7-step client onboarding process that saves 5+ hours per client and eliminates missed follow-ups. **How to Run Your Sales Process Without Being There Every Day** (https://cedarops.com/blog/how-to-run-your-business-without-being-there-every-day/) The vacation test and a 90-day system for documented processes, clear ownership, real-time reporting, and decision frameworks. **How to Stop Being the Bottleneck in Your Own Sales Process** (https://cedarops.com/blog/how-to-stop-doing-everything-yourself-in-your-business/) How to delegate, build systems, and step back without everything falling apart. The 5 systems every founder needs. **How to Stop Losing Clients Between Sales and Delivery** (https://cedarops.com/blog/how-to-stop-losing-clients-between-sales-and-delivery/) Build a handoff system from sales to delivery: CRM triggers, internal briefing docs, kickoff scheduling. **7 Signs You Don't Need a Fractional COO** (https://cedarops.com/blog/signs-you-need-fractional-coo/) Diagnostic signs, cost comparison, and when a one-time infrastructure build makes more sense than ongoing fractional leadership. **The True Cost of a Broken Sales Process** (https://cedarops.com/blog/cost-of-bad-operations/) Quantifies the invisible tax of operational chaos: lost clients, wasted salary, founder opportunity cost. ROI math for fixing it. **How to Automate Client Onboarding** (https://cedarops.com/blog/how-to-automate-client-onboarding/) Step-by-step build guide: trigger selection, welcome sequences, workspace setup, internal handoff, and tool stack at 3 budget levels. **The Sales Infrastructure Audit** (https://cedarops.com/blog/how-to-run-operations-audit/) The 7-area diagnostic framework for companies with 10-100 employees. Team structure, workflows, tools, documentation, client delivery, financial visibility, and systems readiness. **Your Clients Aren't Leaving Because of Your Work** (https://cedarops.com/blog/client-churn-operations-problems/) The 8 operational failures that cause client churn and the systems that prevent them. **Sales Infrastructure: What Does It Cost to Build** (https://cedarops.com/blog/operations-consulting-cost-what-to-expect/) Honest pricing breakdown by model - what you get, what it costs, and red flags to watch for. **7 Signs Your Sales Process Is Breaking While You Scale** (https://cedarops.com/blog/operations-falling-apart-while-scaling/) Revenue is up but everything feels harder. 7 warning signs your operations cannot keep up with growth. **Sales Infrastructure Maturity Assessment** (https://cedarops.com/blog/operations-maturity-assessment-service-business/) Cedar's 5-level maturity model and 20-question scorecard for service businesses. **Your Service Delivery Is Broken** (https://cedarops.com/blog/service-delivery-process-fix-breakdowns/) Map the 10-step service delivery lifecycle, find the 3 failure phases, fix with system-level solutions. **Operations Manager vs. Consultant vs. One-Time Build** (https://cedarops.com/blog/when-to-hire-operations-manager-vs-consultant/) Full-time ops manager vs. consultant vs. one-time infrastructure build. The real math and decision framework. ### Client Onboarding & Retention **Client Onboarding: Complete Guide for Service Businesses** (https://cedarops.com/blog/client-onboarding-automation-guide/) Save 10+ hours per client. Step-by-step guide with templates, tools, and workflows for service businesses. **Client Onboarding: Contract to Kickoff in 48 Hours** (https://cedarops.com/blog/client-onboarding-automation/) Streamlined system that gets clients productive in 48 hours and feeling like VIPs from day one. **Client Retention Systems for Service Businesses** (https://cedarops.com/blog/client-retention-systems-service-business/) A 5% increase in retention can boost profits 25-95%. How to build systematic retention into your service business. ### Founder & Leadership **Founder Burnout Is a Sales Infrastructure Problem** (https://cedarops.com/blog/founder-burnout-systems-delegation/) 72% of founders burn out - the solution is operations that run without you, not self-care tips. **Fractional COO vs. Sales Infrastructure Build** (https://cedarops.com/blog/what-is-fractional-coo/) Fractional COO rates and what they do vs. a one-time infrastructure build. When each option makes sense. ### RevOps & Scaling **RevOps for Small Teams** (https://cedarops.com/blog/revops-small-business/) Build a unified revenue engine for small teams - what enterprises pay six figures for, built lean. **What Breaks in Your Sales Process at 10, 25, and 50 Employees** (https://cedarops.com/blog/scaling-operations-playbook/) What breaks at each growth stage, warning signs to watch for, and exactly how to fix it before it becomes a crisis. ### CRM & Tools **CRM Implementation Without the $50K Consultant** (https://cedarops.com/blog/crm-implementation-small-business/) 2-week CRM implementation process that works - configure right the first time without expensive consultants. **HubSpot vs Pipedrive vs Salesforce** (https://cedarops.com/blog/hubspot-vs-pipedrive-vs-salesforce-crm-comparison/) Small business CRM comparison - implementation complexity, pricing, and real-world ROI. **B2B Sales: Stop Spreadsheets, Start Selling** (https://cedarops.com/blog/b2b-sales-automation-best-practices/) Cut admin time from 65% to 20% with proper sales infrastructure. Practical guide for B2B teams. ### Hidden Costs & ROI **The Hidden Costs of Running Your Sales Process Manually** (https://cedarops.com/blog/hidden-costs-manual-operations/) How to calculate the hidden costs of spreadsheets, copy-paste workflows, and tribal knowledge in your sales process. **The ROI of Sales Infrastructure** (https://cedarops.com/blog/operations-consulting-roi-calculator/) How to track real returns from infrastructure investments. Includes spreadsheet template and real client examples. ### Industry-Specific **Sales Infrastructure for Professional Services Firms** (https://cedarops.com/blog/professional-services-operations-playbook/) Law firms, accounting, consulting - from 60% to 85% utilization through better sales and delivery infrastructure. **The Agency Sales Infrastructure Playbook** (https://cedarops.com/blog/agency-operations-playbook/) The operational infrastructure that transforms agencies. How to go from low margins to 30%+ while cutting founder hours. ### Process & Mapping **How to Map Your Sales Process** (https://cedarops.com/blog/business-process-mapping-guide/) 15-minute mapping technique for the workflows that impact your bottom line. Stop mapping everything - focus on what matters. ### Tool Comparisons **n8n vs Make vs Zapier: Which Workflow Platform Fits Your Business** (https://cedarops.com/blog/n8n-vs-make-vs-zapier/) Detailed comparison of n8n, Make, and Zapier for service businesses. Pricing, features, self-hosting, and which fits your team. **Activepieces vs n8n: Open Source Workflow Platforms Compared** (https://cedarops.com/blog/activepieces-vs-n8n/) Activepieces vs n8n for service businesses. Self-hosting, pricing, builder experience, and AI capabilities compared. **Make vs Zapier: Which One Actually Fits Your Business** (https://cedarops.com/blog/make-vs-zapier/) Make vs Zapier head-to-head for service businesses. Pricing models, error handling, complexity, and real-world use cases. **Cursor vs Windsurf vs Claude Code: AI Code Editors Compared** (https://cedarops.com/blog/cursor-vs-windsurf-vs-claude-code/) AI code editor comparison for teams building internal tools and systems. Features, pricing, and which fits your workflow. **Dify vs Flowise vs LangFlow: AI App Builders Compared** (https://cedarops.com/blog/dify-vs-flowise-vs-langflow/) Open source AI app builder comparison. RAG pipelines, agent workflows, self-hosting, and which platform fits your use case. **GoHighLevel vs HubSpot: CRM Platforms Compared** (https://cedarops.com/blog/gohighlevel-vs-hubspot/) GoHighLevel vs HubSpot for service businesses. All-in-one vs. best-in-class CRM. Features, pricing, and trade-offs. **Airtable vs Monday vs ClickUp: Project Management Compared** (https://cedarops.com/blog/airtable-vs-monday-vs-clickup/) Project management platform comparison for service businesses. Flexibility, pricing, and which fits your operations. **GitHub Copilot vs Cursor vs Claude Code: AI Coding Tools Compared** (https://cedarops.com/blog/github-copilot-vs-cursor-vs-claude-code/) AI coding tool comparison. Inline completions vs. agentic editing vs. terminal-native. Which fits your development workflow. ### Competitor Comparisons **Cedar Operations vs RevPartners** (https://cedarops.com/blog/cedar-vs-revpartners/) Full-stack operations infrastructure vs. RevOps-only consulting. Side-by-side comparison. **Cedar Operations vs ThinkRevOps** (https://cedarops.com/blog/cedar-vs-thinkrevops/) Full business operations vs. revenue-focused consulting. Scope, pricing, and approach comparison. --- ## Contact & Booking | Channel | Details | |---------|---------| | Founder | Boghos Karadanayan | | Email | founder@cedarops.com | | Website | https://cedarops.com | | Book a Briefing | https://cal.com/cedarops/30min | | LinkedIn (Company) | https://linkedin.com/company/cedar-operations | | LinkedIn (Founder) | https://linkedin.com/in/boghoskaradanayan | | Blog | https://cedarops.com/blog/ | | Navigation Index | https://cedarops.com/llms.txt | --- *Last updated: May 2026*